Welcome to the Terms & Conditions for Flower Delivery Beddington. These Terms apply to all orders placed through our website for flower delivery services in Beddington and the surrounding areas. Please read these Terms carefully, as they outline your rights and obligations as a customer, as well as the limits of our responsibilities as your chosen floral supplier. By completing a purchase through Flower Delivery Beddington, you are deemed to have accepted these Terms. If you do not agree with any section, we encourage you not to use our services.
Flower Delivery Beddington is an online flower delivery service offering a curated selection of fresh flowers, arrangements, and related gifts for delivery across Beddington and its neighbouring localities. Our aim is to provide high-quality, timely, and convenient floral solutions for birthdays, anniversaries, sympathy gestures, and more.
"Flower Delivery Beddington", "we", "our", and "us" refer to the company providing online flower delivery services in Beddington. "Customer", "you", and "your" relate to the individual placing an order on our website for flower delivery. "Website" means the Flower Delivery Beddington online platform through which orders are placed.
Our streamlined online ordering process makes it convenient for residents and businesses in Beddington and nearby areas to send fresh flowers. To place an order, please follow these steps:
All orders are subject to availability and acceptance by Flower Delivery Beddington. Should we be unable to fulfil an item, you will be notified as soon as possible for either a substitute, refund, or rescheduling.
We strive to ensure all flowers and arrangements appear as depicted on our website. However, flowers are a natural product and variations in colour, size, and shape may occur. On rare occasions, substitutions of certain flowers or containers may be necessary due to seasonal availability or supply interruptions. Any substitutions will be of equal or greater value, and we aim to preserve the overall style and theme of your chosen arrangement.
Flower Delivery Beddington provides delivery services to residential and commercial addresses within Beddington and the surrounding areas. Deliveries are typically made during local business hours, Monday to Saturday (excluding public holidays). While we make every effort to deliver at the requested time and date, timing cannot always be guaranteed due to variables such as traffic, weather conditions, or unforeseen circumstances.
It is your responsibility to provide accurate and complete recipient details. If a delivery cannot be fulfilled due to incorrect address information or if the recipient is unavailable, we will attempt to contact you for further instructions. Additional delivery charges may apply if a subsequent delivery is necessary. Delivered flowers are considered received at the point of handover to the recipient, a household member, colleague, or as per alternative safe delivery instructions.
Payment in full is required at the time of ordering. We accept major credit and debit cards, as well as designated secure online payment methods offered at checkout. All prices displayed on the website include VAT (where applicable) and are shown in Pounds Sterling (GBP). No additional surcharges are applied for standard payment methods. Orders will not be processed or dispatched until payment is successfully received.
Should you wish to amend or cancel your online order, please contact us as soon as possible before your selected delivery date. Cancellations or changes can typically be accommodated if requested at least 24 hours before the scheduled delivery time. Please note that once an order has been prepared or dispatched, amendments or cancellations may not be possible, and refunds may be limited or unavailable.
In the event you wish to change details such as the recipient’s address or delivery date, we will endeavour to meet your request but cannot guarantee accommodation for late changes. Special orders, custom bouquets, and peak periods (e.g., Valentine’s Day, Mother’s Day) may require more advanced notice and could be subject to additional restrictions on cancellations or amendments.
Customer satisfaction is important to us. If you are dissatisfied with the product received or if flowers are damaged on arrival, please contact us within 24 hours of delivery. We may request a photograph as evidence to support your claim. If we determine that your complaint is valid, we will arrange for a suitable remedy, which may include a replacement, partial refund, or full refund, depending on the circumstances.
As fresh flowers are perishable goods, they are generally exempt from the right to cancel under the Consumer Contracts Regulations. However, we comply with all statutory obligations concerning cancellations and faulty or misrepresented goods.
Flower Delivery Beddington undertakes to deliver floral products in a timely and professional manner to Beddington and surrounding areas. However, the following limitations on our liability apply:
From time to time, Flower Delivery Beddington may offer special promotions, discounts, or voucher codes. Each promotion may have specific terms, including usage limits, expiry dates, and qualifying criteria. Only one promotional or discount code may be used per order unless explicitly stated otherwise. Promotions cannot be applied retrospectively to orders already placed or combined with other offers. Misuse of discount codes or promotions may result in order cancellation or refusal of service.
As a customer using Flower Delivery Beddington, you agree to:
All content on the Flower Delivery Beddington website, including photographs, designs, descriptions, and brand assets, are protected by copyright, trademarks, or other intellectual property rights. You agree not to use, reproduce, or distribute any material from our website without express permission, except for personal reference in relation to your order.
Your privacy is important to us. All customer information provided during the order process is handled in strict compliance with data protection laws and our privacy policy. Personal data is used solely for processing and fulfilling your flower delivery order within Beddington and in surrounding locations. We do not share your personal information with third parties except as required to complete your transaction or as stipulated by law.
Flower Delivery Beddington reserves the right to amend these Terms & Conditions at any time. Changes will take effect immediately upon being published on our website. By continuing to use our services, you agree to be bound by the most updated version of these Terms.
These Terms & Conditions are governed by the laws of England and Wales. Any disputes arising between you and Flower Delivery Beddington will be subject to the exclusive jurisdiction of the courts of England and Wales. All provisions in these Terms apply in full to customers in Beddington and the surrounding areas serviced by our online flower delivery platform.
Should you have any queries, require assistance with your order, or wish to raise a concern regarding your flower delivery experience in Beddington or neighbouring areas, please reach out to our customer support team via the contact form or live chat facility provided on our website. We aim to respond promptly and address any issue to your satisfaction.
Thank you for choosing Flower Delivery Beddington as your trusted local online florist. These Terms & Conditions are provided for your transparency and peace of mind and apply in full to all online orders originating from and destined for Beddington and the surrounding areas. We look forward to serving your floral delivery needs now and in the future.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Beddington, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Beddington.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
